Custom Timezone Display for Appointments
Managing appointments across time zones can be challenging, especially when working with clients or team members in different regions. The View Appointments in Your Preferred Timezone gives you full control over how you view scheduled meetings, helping you stay organized without affecting how others book time with you. This article explains how the feature works, its key benefits, and how to set it up easily.
Key Features and Benefits
Flexible Timezone Selection
You can now choose any timezone to view your appointments — not just your user or business timezone.
Personalized Viewing
The selected timezone is user-specific, meaning it only affects how you see appointments.
Seamless Integration
The chosen timezone will reflect across Calendar View, Appointment List, Contacts, and Conversations.
No Impact on Availability
Your availability and how others book with you remain unchanged. Only the display is affected.
How to Use: Step-by-Step
1- Go to Calendar Settings by going to the Business Hub > Your Customers > Calendars > Calendar Settings
Access your calendar from your main dashboard and locate the settings section.
2- Open Preferences
Within Calendar Settings, select the “Preferences” tab.
3- Choose Your Timezone
Look for the option labeled View Appointments In and click to open the dropdown list of timezones.
4- Select Desired Timezone
Choose any timezone you prefer, whether it's your local time, your client’s, or another.
5- Save Preferences
Click Save Preferences to apply the changes. Your appointments will now display in your selected timezone.
Pro Tip
If you frequently collaborate across multiple timezones, consider switching your view temporarily to match your client’s or colleague’s timezone during active discussions or meeting prep. This can reduce confusion and help you prepare with clarity, without needing to change your availability settings.
FAQ
Question: Will changing my timezone affect how clients book appointments with me?
Answer: No, this setting only changes how you view appointments. It does not impact your availability or client booking experience.
Question: Where does the selected timezone apply?
Answer: It applies across Calendar View, the Appointment List, Contacts, and Conversations — wherever appointments are shown.
Question: Can I switch time zones frequently?
Answer: Yes, you can adjust your preferred timezone at any time through Calendar Settings → Preferences.
Question: Does this affect notifications or reminders?
Answer: No, notifications and reminders are not impacted by this setting. They continue to operate based on the original appointment time.
Question: Can I set my calendar to match a client’s timezone temporarily?
Answer: Yes. You can switch your view to any timezone temporarily to coordinate meetings or prepare for discussions, without changing your actual availability.
Question: Will switching to a different timezone change how I see my appointments in the calendar?
Answer: Yes, your appointments will be displayed according to the selected timezone, allowing you to view them as per your preferred time zone without affecting the scheduling for others.
Question: If I see a meeting scheduled for 2:00 PM in the Conversations tab, is that in my "View" timezone?
Answer: Yes. Once you save your preferences, the system updates the timestamp for appointments across the entire platform. This includes the Appointment List, the Contact Record, and the Conversations thread, providing a "single source of truth" for your schedule.
Question: How do I apply the changes after selecting a new timezone?
Answer: Once you have selected your desired timezone from the "View Appointments In" dropdown, you must click Save Preferences for the display changes to take effect across the platform.
Question: Can I set different view timezones for different calendars?
Answer: Currently, this is a global user preference. Once you select a preferred timezone, it will apply to all calendars you have access to within that Mastermind to ensure a consistent viewing experience.