Custom Timezone Display for Appointments

Managing appointments across time zones can be challenging, especially when working with clients or team members in different regions. The View Appointments in Your Preferred Timezone gives you full control over how you view scheduled meetings, helping you stay organized without affecting how others book time with you. This article explains how the feature works, its key benefits, and how to set it up easily.

Key Features and Benefits

Flexible Timezone Selection

You can now choose any timezone to view your appointments — not just your user or business timezone.

Personalized Viewing

The selected timezone is user-specific, meaning it only affects how you see appointments.

Seamless Integration

The chosen timezone will reflect across Calendar View, Appointment List, Contacts, and Conversations.

No Impact on Availability


Your availability and how others book with you remain unchanged. Only the display is affected.

How to Use: Step-by-Step

1- Go to Calendar Settings by going to the Business Hub > Your Customers > Calendars > Calendar Settings


Access your calendar from your main dashboard and locate the settings section.



2- Open Preferences


Within Calendar Settings, select the “Preferences” tab.



3- Choose Your Timezone


Look for the option labeled View Appointments In and click to open the dropdown list of timezones.


4- Select Desired Timezone


Choose any timezone you prefer, whether it's your local time, your client’s, or another.



5- Save Preferences


Click Save Preferences to apply the changes. Your appointments will now display in your selected timezone.


Pro Tip


If you frequently collaborate across multiple timezones, consider switching your view temporarily to match your client’s or colleague’s timezone during active discussions or meeting prep. This can reduce confusion and help you prepare with clarity, without needing to change your availability settings.

FAQ

Q: Will changing my timezone affect how clients book appointments with me?


A: No, this setting only changes how you view appointments. It does not impact your availability or client booking experience.

Q: Where does the selected timezone apply?


A: It applies across Calendar View, the Appointment List, Contacts, and Conversations — wherever appointments are shown.

Q: Can I switch time zones frequently?


A: Yes, you can adjust your preferred timezone at any time through Calendar Settings → Preferences.

Q: Does this affect notifications or reminders?


A: No, notifications and reminders are not impacted by this setting. They continue to operate based on the original appointment time.

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