How to Change the Content of an Ongoing Email Campaign

In this article, you will learn how to edit the content of an ongoing email campaign. There could be times when your campaigns have mistakes such as spelling, text, or link errors that you need to edit. 

What you will need: 

• An email campaign that's either a Simple Schedule, RSS, or Scheduled before the next execution date. 

Step 1: 

• Click on the three dots next to the campaign and select “Update Email Content”

Step 2: 

• You will be able to make changes to the details of the email, like changing the elements or words
• Once the changes are made, save the edits

Step 3:

• Select the Send or Schedule button to reschedule or change email recipients.

Note: We are not 100% sure that the copy will get changed before the emails go for the next execution on the server.

Pause and Cancel Options for Scheduled Email Campaigns

The pause and cancel features for scheduled email campaigns give you greater control over your email marketing efforts, allowing you to make last-minute edits or corrections before your campaign goes live. You can pause a campaign and resume it at your convenience, or cancel it entirely to prevent any emails from being sent, including those in RSS or batch formats.

• Click on the three dots (menu icon) next to the campaign. 
• Select either Pause or Cancel. 

Note: Special requirements include ensuring campaigns are paused or canceled before their execution time; otherwise, actions will depend on whether the campaign's schedule has been met.

FAQ

Q1: What types of email campaigns can I edit?

You can edit the content of Simple Schedule, RSS, or Scheduled email campaigns before their next execution date.

Q2: How do I start editing an ongoing email campaign?

Click on the three dots next to the campaign and select “Update Email Content” to begin making changes to the email's details.

Q3: What should I do after making changes to the email campaign?

After making the necessary changes, save your edits and then select the Send or Schedule button to reschedule or update the email recipients.

Q4: Will changes made to the email campaign always be reflected before the next execution?

There is no guarantee that changes will be applied before the next execution on the server, so it’s best to make edits as early as possible.

Q5: What happens if I pause a scheduled email campaign after some emails have already been sent?

If you pause a campaign after it has started sending, only the remaining unsent emails will be paused. Any emails already sent before the pause will not be affected.

Q6: Can I make edits to a campaign after pausing it?

Yes, after pausing a campaign, you can make necessary edits or changes. Once you’re satisfied, you can resume the campaign and the remaining emails will be sent based on the updated content and schedule.