How To Convert Voicemail Drop Files into MP3 or WAV

Voicemail Drops require MP3 or WAV audio files. This article shows how to properly convert your audio voicemail file to utilize Voicemail Drops. The article presents two different options. Both options are great ways to accomplish the same goal. The first option is more reliable and offers more customization options. However, the second option tends to be quicker. 

Option A:

What you will need:

  • Audacity

Step 1: Download Audacity

  • Visit the Audacity website
  • Initiate the download process – Audacity is available for free.

Step 2: Converting Audio Files

Import Your Audio File into Audacity

  • Drag and drop your audio file into the Audacity interface.

Adjust Project Sample Rate

  • Navigate to the Edit dropdown > select Preferences then change the Project Sample rate to 8000 Hz then hit OK
  • Navigate to Edit dropdown > Preferences.
  • Change the Project Sample rate to 8000 Hz and click OK.

  • Tracks →  Resample... →  8000 →  OK

Exporting the Converted File

  • File → Export Audio
  • Select the Export Type (MP3 or WAV)
  • Name the File in the Save As dialogue box
  • If converting from MP3 to WAV, choose U-Law Encoding
  • Save the file

Option B:

Step 1: Importing Audio File

Step 2: Convert and Download the Audio File. 

  • Select the format to convert to
  • Convert to MP3 format - Economy 64kbps
  • Click “Convert”

  • Click “Download” and you are ready to go!

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