Internationalization: Multiple Language Support
This article will review how to change the platform language within Mastermind. This feature enhances usability and provides a better overall experience for users who speak languages other than English.
Please Note: At this time language translation is limited to:
| Products | Spanish | German | French France | French Canada | Portuguese (Portugal) | Portuguese (Brazil) | Italian | Dutch | Swedish | Danish | Finnish | Norwegian |
| Location Dashboard | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Contacts/Smartlist | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Tasks | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Bulk Actions | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Company | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Restore | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Manage Smart List | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Opportunities | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Chat Widget | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Form | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Survey | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Funnel | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Website | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| URL redirect | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Documents | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Blogs | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Domains | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Invoice Preview | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Payments links | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Payment Widget | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Affiliate Portal | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Custom values | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Reputation | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Certificates | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Communities - Preview and Builder | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Agent Reporting | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Ad Reporting | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Client-Portal & Child Apps | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Languages currently covered
- Spanish | Español
- German | Deutsch
- French (France) | Français
- French (Canada) | Français
- Portuguese (Portugal) | Português
- Portuguese (Brazil) | Português
- Italian | Italiano
- Dutch | Nederlands
- Swedish | Svenska
- Danish | Dansk
- Finnish | Suomi
- Norwegian | Norsk
Changing the Platform Language Account-Wide:
- Navigate to Settings > Business Profile.
- On the right side, under the Business Physical Address, select the language for the Platform Language field.
- Click Update.
Changing the Platform Language for a User:
Users can choose their preferred language from a comprehensive list of available languages.
- Settings
- My Profile - My Personal Data
- Platform Language
Note: The language selected under My Profile will take a preference over the language selected under the Business Profile.
Changing the Language for Client Portal Web and Mobile:
For Web:
Go to Manage Your Account -> Language Settings -> Choose Language -> Click Save
For Mobile App:
Tap on Profile in the Bottom Bar -> Settings -> Language Settings -> Select Language -> Click Save
FAQ
Q: How do I change the platform language for my entire Hub account?
A: Navigate to Settings > Business Profile. Under the Business Physical Address section, select your desired language from the Platform Language field and click Update.
Note: This only changes the language in the Hub— Not Mastermind.com at this time.
Q: How can individual users change their language settings?
A: Users can select their preferred language by going to Settings > My Profile > My Personal Data and choosing a language under the Platform Language section.
Q: Will the language settings for individual users override the account-wide language setting?
A: Yes, the language selected under My Profile will take precedence over the language set at the Business Profile level.
Q: Which areas of Mastermind support language translation?
A: Language translation is available in the Template Library, Side Menu Bar, Membership Builder, Dashboard, Blogs, Workflows, Email Service, Opportunities, Review Widget, Calendars, Payments/Invoices, Funnels, Website, Social Planner, Email Builder, Domains, Affiliate Manager, Call Reporting, Attribution Report, URL Redirects, Reputation Management, Ad Reporting, Agent Reporting, ContentAI-related areas, Chat Widget (With all Three Types: SMS/Email, Live Chat, WhatsApp), Contacts Tab (Smartlists, Tasks, Bulk Actions, Company, Restore, Manage Smartlist)
Q: How can I change the language for the client portal on web and mobile?
A:
For Web: Go to Manage Your Account → Language Settings → Choose Language → Click Save.
For Mobile: Tap Profile in the Bottom Bar → Settings → Language Settings → Select Language → Click Save.