Customer Support Resources

To ensure we can provide you with the best support possible and connect you with the right team, we kindly ask that you start by emailing us at support@mastermind.com. This helps us better understand your needs and offer the most efficient assistance.


If we find that a phone call is the best way to move forward, we’ll be happy to schedule one at a time that works for you.


If you would like to review the support resources available within Mastermind.com, log into your Mastermind.com account, then click on the "Help Center" tab under the Support section on the left side of your screen:

From here, you can utilize our Instant Answers feature under "What can we help with?". Simply type your question into the "Write your question here" field to search our knowledge base for answers! If you need further assistance, please navigate to any of the "I would like to learn more about:" sections.

From there, you can review common questions about the specific topic, or start a live chat with our Support Team, Monday through Friday 6am-6pm PST:

We also have our Mastermind.com Facebook group community!

This is a space to connect with like-minded individuals, share ideas, and inspire each other to reach new heights. Let’s grow and succeed together! Simply request to join using the email linked to your Mastermind membership.

Regarding the Business Hub, we have a variety of resources to support you along your business journey! Such as:

  • 24/7 Business Hub Chat: You can connect with our Hub Experts anytime by using the chat option located at the bottom right-hand corner of your Business Hub screen. We're here to help you around the clock!

    Live Tech Training Sessions: Our Hub Expert will be available to answer all your questions and provide real-time assistance.

    Our Tech Trainings are about one hour and are hosted every:

    • Tuesday: 6 PM EST / 3 PM PT
    • Wednesday: 3 PM EST / 12 PM PT
    • Thursday: 10 AM EST / 7 AM PT

Please use the time converter located below to locate the correct time in your area: https://www.thetimezoneconverter.com/

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