Why am I receiving a notification that my subscription is going to be canceled?

If you’ve received a message that your subscription may be canceled, it typically means your payment method needs to be updated — often due to an expired or declined card.

Here’s how to update your payment method to avoid any interruption:

Log in to your account at www.mastermind.com.

• Access the “Manage Subscriptions” section:

• Click the three dots (⋮) next to your name and email at the bottom-left corner of the screen.

• Select “Manage Subscriptions” from the menu.

  Update your payment method:

• On the Billing & Plan Usage page, within the Payment Method section, click the “Update Card” button on the right.
• A pop-up window will appear - enter your new card details and click “Update.”

After updating your payment method, please email us at support@mastermind.com, and we’ll be happy to retry the payment if needed to ensure your subscription remains active.